This Lixani ViPu fault and defect list mobile app's (”service”) producer is Lixani Oy (which will be referred as ”Lixani” ,”Lixani™” or ”me”) in this Terms of Service).
Lixani is registered in Helsinki, Finland (business id 2335149-5).

By using the Service, you are deemed to have accepted these Terms of Service (”Terms of Service”).

Fault and defect reporting

Please note, that the validity of the fault and defect reporting is not a responsibility of Lixani™. We are not responsible for the validity of the fault and defect information because reported faults and defects and be manually changed in the application.

When reporting errors and omissions through the Lixani™ ViPu mobile application, you must be legally entitled to do so and accept financial responsibility for any action taken in your name. You need to make sure that the information you provide is correct and valid.

Personal information

In order to use our service, you must provide certain information, including your name, phone number, email address and, in some cases, your password. The information you register and the personal information you give us will be used in accordance with the privacy policies of these Terms of Use. Lixani Oy does not disclose information for direct marketing or market research activities.

You are responsible for ensuring that the personal information you store in the system is accurate and up to date. Keep your password confidential. Don't reveal it to anyone else.

If the application records the personal data of your company employees or subcontractors, you (the controller) will be required to report to the Data Protection Officer's office by sending him or her a Privacy Statement (Article 36 of the Personal Data Act). Forms and more information: www.tietosuoja.fi.

Cookies

Like other commercial websites, our services use cookies and web server logs to improve our service and to collect information about how our service is being used. The information collected through cookies and web server logs may include, for example, the dates of visits, the pages viewed, the time spent on the service, and the websites that were viewed just before and immediately after using our service. Cookies do not allow us to collect your personal information, and we generally do not store the personal information we receive from you.

Availability of the service

Your access to the service is permitted indefinitely, and we reserve the right to cancel or change the service without notice. We reserve the right to deny you access to our service and to disable any username or password you may be granted at any time if we believe that you have breached any of the terms of this Agreement.

Therefore, in addition to our statutory liability, we are not responsible for any interruption or defect in our service.

You are responsible for all technical and other arrangements required to use the Service. It is also your responsibility to ensure that anyone using your Internet connection and your username is aware of and abides by these terms and conditions.

Restrictions on use

All copyrights, database rights, trademarks, industrial property rights and other proprietary rights in the Service, as well as the content you make available through the Service, are the property of us or our licensors. All such rights are reserved.

You agree not to use our service in a manner that results in the interruption, damage or loss of performance of our service, or any portion thereof, or otherwise undermines the applicable law.

Security

Our security measures are very accurate. However, data transfer over the Internet is by no means completely secure. Therefore, while we protect your personal information to the best of our ability, we cannot guarantee the security of any information you transmit through our service. All data transmission is at your own risk. Once we have received your personal information, we will apply stringent security measures and measures to prevent unauthorized access.

Our responsibility

We will not be liable for any loss, damage or expense incurred by you as a result of malicious software, etc., received by you or your mobile phone while using our service.

To the maximum extent permitted by applicable law, we disclaim all responsibility for the reliability of the content available on the Service. The completeness, accuracy and usefulness of the information in our service are not guaranteed and are at your own risk.

We will not be liable for any damages resulting from your use of the service (including any software or systems you use to access the service), including but not limited to any damage to your computer, software, system or portable device you use.

Under no circumstances will we be liable for any indirect, incidental, special, or consequential damages, loss of profits, business interruption, loss of business information, or loss of any other benefit resulting from your use or inability to use our service. We are not responsible for any delays that may occur in SMS communications and any error messages caused by them.

Changes

We reserve the right to change these Terms of Use at any time. If you continue to use the Service after such changes, you will be deemed to have accepted the changes.

Jurisdiction and applicable law

Claims arising out of or in connection with the use of the Service are governed by Finnish law. These Terms of Service shall be governed by the laws of Finland.

Trademarks

Lixani™ is one of the registered or unregistered trademarks of Lixani Oy. All other trademarks referenced in our service are the property of their respective owners. They are not licensed to anyone and their use may infringe our or the trademark owner's rights.

Contacts

You may contact us about these Terms of Service at www.lixani.com.

Thank you for using our Service.

1 INTRODUCTION

We LIXANI Oy. value your privacy and secure it with this Privacy Policy. In this Privacy Policy we describe what can of information way may collect from you while you're using our online service we are providing on the Internet at www.lixani.com (jointly ”Services”) and how we are collecting, use, control, protect, transfer and handover information related to Privacy Policy.

By using our Services you agree that your information will used in accordance with this Privacy Policy. If you don't agress with this Privacy Policy and terms described below, don't sign in and/or use Services.

Please note that this Privacy Policy is limited to that information we are collecting from your usage of the Services. We will not respond third party activities, their website, information you give them or any other product or the services they may offer.

Please note that in addition to us our partner, especially ILVE Oy (www.ilmoitusvelvollisuus.fi), can process your personal information. This information processing executed by our partners will be described in this Privacy Policy and also in those Privacy Policies, mentioned in this Privacy Policy, of our partners.

By using our Services you give a permission that we possibly process your information in the EU area, outside of the country you're currently living in. This can happen if for example our service providers or analytics service providers are located outside your country. In these cases we make action to ensure that your personal information will be handled in accordance with the law and this Privacy Policy. If you do not permit the transfer of your information, please refrain from using Services.

This Privacy Policy covers the privacy policy of the Finnish Personal Data Act 10 and information obligation standard of the Section 24. The personal register referred to in this Privacy Policy is called the "User Register".

2 WHAT INFORMATION DO WE COLLECT

While using the Services we may collect such personal information that can be used to identify you as a person. Information mentioned above may be collected (i) if you give us such information (for example by siging up to our Service or by sending us email inquiry about our Service); or (ii) use of automated technical methods while you are using the Services.

We may collect following personal information from you:

(i)               your name; 

(ii)               your email address, phone number or other contact information; 

(iii)               username or any other name you're using to identify yourself in the Services; 

(iv)               information about your usage of the Services, such as when and how you're using the Services and not exact geographical location based on the IP address of your devices (in this case we have a legal right to process this information); 

(vi)               other personal information which is required just in case if we need to help you in our forum and customer services with your inquiries or technical support; and 

(viii)               Location Information while using the web application, and GPS and/or mobile network location information after the user has given the permission. 

3 FOR WHAT PURPOSES INFORMATION MAY BE USED

We may use the collected information for following purposes:

(i)               to provide Services and/or information to you;

(ii)               to improve our services;

(iii)               to contact you; AND

(iv)               to send you a newsletter if you have subscribed to one.

With your consent we and the chosen partners may use your contact information such as email address to send you information and direct mail about our products and services.

Every now and then we may send you push notifications via our mobile services to send you updates, messages and other notifications related the Services that may be important to you. At anytime you can opt out of from receiving these kind of communications by turning them off in settings of your mobile device.

4 WHAT INFORMATION DO OUR PARTNERS COLLECT AND WHY

Our Service is built with tools such as advanced database and internet applications. We use AMAZON AWS as a service provider and its servers located in the EU/ETA area. Collected information will be sent automatically to the above mentioned partners and we don't have ability to control how our partners use the information.

We use analytics services and other tools with our Services to monitor and collect information from users in the Services. These analytics services and tools gives us a possibility to collect information from you, such as your IP address or other identifier, user data and your prerences to our Services and also information about your device features. With this information we can create statistics, offer better Services to our customers by understanding your preferences, responding better to your comments and questions and offer customer service, solve problems and analyze and further develop our Services.

Please also read carefully our partners' Privacy Policy where turns out how our partners may collect information from our users.

·      We ask you to read Amazon ”Privacy Policy in Amazon's website.

Some of our partners may give a chance to deny collecting of personal information in accordance with particular partner's Privacy Policy. However, if you want to make sure that our partners won't collect your information it's required for you to stop using the Services.

You can also choose to share exact location of your devices by giving the Services the permission to it with GPS function in your devices. Provided that you don't want to share exact location of your devices, please change settings of your device so that your device won't allow Service to access your location information.

5 COOKIES AND OTHER TECHNICAL METHODS

In our websites and Services we use cookies, analytics services and other tools (such as Google Analytics) which can help us to identify your IP address or other identifier, user data and your preferences regarding to our Services and information about features of your devices. With this data we can create statistics, offer better services to our customers by understanding your preferences and analyze and further develop our Services.

Some parts of our Services and especially websites may use cookies and other technical identifiers (such as clear gifs and pixel tags). Cookie is a small text file which will sent and stored in your device. With cookies and other technical identifiers we and our parteners can technically improve your user experience and collect specified information.

6 EXTERNAL LINKS

Our Services may contain links to external website and link contents from third party sources. Please note that using these kinds of third party websites or contents is subject to third party Privacy Policy and Terms of Service instead of ours and we don't have any possiblity to control credibilty of such contents.

7 INFORMATION TRANSFER AND HAND OVER

We also may transfer or hand over your personal information and non-exact location to our partners on the basis of your agreement. By starting to use you agree and give us consent to transfer and hand over personal information in according to the Privacy Policy and that personal information may be transferred and handed over to our partners in according to this Privacy Policy. In addition we may transfer and had over your personal information within our organization for the purposes set out in this Privacy Policy.

We also may publish combined, anonymous or impersonal information if such information doesn't identify you and, as interpreted in the EU, does not contain so-called personal information.

In our every activity we follow data protection laws required by Finnish and EU. In case we hand over or transfer information to our partners, we will seek to ensure, that personal information is handed over and transferred only to countries with an adequate level of data protection. For example we hand over personal information to USA partners only if they're a part of EU-USA Privacy Shield system or have accepted the requirements of EU model clauses.

8 DATA PROTECTION

All of our data is protected with commonly accepted technical standards and although no system is 100% safe, we do consider actions to ensure that no unauthorized person will be able to access your information. We may use our partners and our subcontractors to process information in according to the Privacy Policy and in cases like these we make sure that your information will be secured in legal manner.

9 USERS UNDER 16 YEARS OF AGE

The service is not intended for children under 16 years of age (note: some countries may have stricter age limits). We will not knowingly collect personal information from children under the age of 16 or below the legal age limit for a specific destination country. If your age is below the legal age limit, do not use the Service and do not give us any personal information.

If you're the parent of a child under the age limit that has provided us with personal information, please contacts us, so we can remove the personal information of the child under the age limit. You can find the contact details at the end of this Privacy Policy document.

10 RIGHT TO CHECK YOUR INFORMATION AND CORRECTION OF THE INFORMATION

You have a right to check what kind of personal information we have collected from you. By your request, we can remove or complete all kinds of faulty, unnecessary, incomplete or outdated information. You can get your information updated, removed and/or checked by contacting us at the email address below.

You also have a right to deny direct marketing to yourself regarding to our Service.

In addition, the new EU General Data Protection Regulation (GDPR) may allow users to transfer their personal data in technical form to another service provider.

11 INFORMATION RETENTION

The starting point is that we will retain and use your information for as long as is necessary to comply with our legal obligations, resolve any disputes, and enforce our agreement.

We will retain your information for as long as your account is active or as long as it is necessary for us to provide the Services to you. If you wish to delete your account or request that we no longer use your information to provide you with the Services, please contact us at the email address below.

12 MODIFICATION OF THE PRIVACY STATEMENT

From time to time, we may review and change this Privacy Statement by posting a new version to our users, so please check back frequently. Your continued use of the Services, after the new version has been sent to you, will be deemed as you've accepted the revised Privacy Policy.

13 CONTACT

Responsible for the information is Lixani Oy, address is Hernetie 1, 01300 Vantaa, Finland and company id 2335149-5. If you have any questions about this Privacy Policy or the processing of your data, please contact us: privacy@lixani.com.